Which of these are benefits clients are seeing with the use of intelligent chatbots in customer service?
Helping businesses benefit from the advantages that AI offers without developing AI models from scratch. Protecting customer-specific data and insights.ĭ. Helping systems learn with minimal amount of training data.Ĭ. Processing massive amounts of data faster.ī. How is Watson AI currently serving businesses?Ī. Which of these are the first three steps customers should take to get started on their AI Journey? Watson’s 3-layered transfer learning model allows businesses to retain complete ownership of their data and insights. IBM Cognitive APIs can process only structured data as input and unstructured data as output.IBM Cognitive APIs are based on an input/output system, where your input is data that the API feeds into Watson, and the output is the delivery of the overall outcome based on that data.Which of these are attributes of IBM’s Cognitive APIs? Helping professionals analyze contracts and statements of work to facilitate effective contract governance and fulfillment of tangible items and services.Assisting legal teams by analyzing transactions to ensure adherence to tax law compliances.Helping data privacy professionals maintain an up to the minute understanding of the continually evolving regulations, across jurisdictions.Creating spam filters to prevent phishing scams involving legal notices.Analyzing structured and unstructured data in incident reports to identify the causes and corresponding mitigation actions.
Which of these are examples of Watson assisting in compliance-oriented business processes? Which of the following is an attribute of intelligent chatbots? Services like Watson Discovery to get answers to a wide range of questions about a Clients can deploy IBM Watson Assistant powered chatbots along with other Watson Clients can use IBM Watson Assistant to manage the complete customer service cycle,Įnd-to-end, eliminating the need for human intervention.ĭ. Clients can use IBM Watson Assistant as a behind the scenes assistant to helpĮmployees in how they engage directly with their customers.Ĭ. Clients can use IBM Watson’s 24/7 AI-powered virtual assistant to engage withī. What are the different approaches clients can take to enrich their customer service experience?Ī. Which of the following statements about Transfer Learning is INCORRECT? Identifying the best routes based on traffic, temperature, and road conditions to transport bees for pollination. Using data from sensors to detect moisture levels in the air, helping irrigation systems give water where it’s needed most.Ĭ. Gathering expertise learned from thousands of employees to reduce time spent on tracking down expert knowledge.ī. In which of the following ways is Watson currently helping solve business problems?Ī.
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